• Category Archives 2.1
  • Cannot Upgrade StoreFront 2.0 to 2.1

    Today I was upgrading a StoreFront 2.0 installation to and I get the following error message.

    An error occured during installation. Please ensure all the required prerequisites have been installed and run the installer again.

    I checked and all prerequisites were listed.

    The Windows Application event log also logged the following entry

    Event ID: 0
    Source: Citrix Extensible Meta-Installer

    Timestamp: 2/6/2014 2:32:27 PM
    Category:Error, WinError
    Message:Installation of ‘..CitrixStoreFront-x64.msi’ failed with error code 1603. Fatal error during installation

    After a little fancy googling, I was able to come up with two things that solved my issue.


    • Delete C:ProgramDataCitrixStorefront Install2.0.0.90FrameworkFramework.xml
    • Delete any and all thumbs.db files from c:inetpubwwwrootCitrix
      • In my case it was C:inetpubwwwrootCitrixstoreWebmedia